Returns & Exchanges

Maxfield LA accepts returns on unworn, unwashed, and unaltered merchandise within 14 days of the original delivery date. Please note that high-end designer items must include all original tags, packaging, and security seals to be eligible for a refund.

1

Initiate Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Pack Your Items

Carefully place the items in their original designer packaging and secure them inside a sturdy shipping box to prevent damage during transit.

3

Ship the Package

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Quality Inspection

Once received, our specialists will inspect the items for authenticity and condition before processing your refund to the original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing